Fish Escape — Support

Need help or have feedback? We'd love to hear from you: sarthak@smartdietplanner.com.

Frequently asked questions

How do I play?

Tap a fish to send it swimming off the board — but it can only leave if nothing is blocking its path. Clear every fish to finish the level. Tapping a blocked fish costs a heart.

I ran out of hearts.

Tap Retry to restart the level, or watch a short ad to keep going. Hearts also refill over time.

How do I unlock more levels?

The first levels are free. You can unlock more in packs, or subscribe to Fish Escape Pass to unlock everything and remove ads.

I bought something but don't see it.

Go to Settings → Restore purchases. Make sure you're signed in with the same Apple ID used for the purchase.

How do I save my progress across devices?

Open Settings → Account Connection and sign in with Apple or Google.

How do I turn off sounds, vibration, or ads?

Settings has toggles for Sounds, Vibrations, and Dark mode. Remove Ads is available as a purchase.

Still stuck? Email us and include your device model and iOS version so we can help fast.